How do I completely block another user from contacting me?

In the event that another user on the game is harassing you via private messages either on the forums or osu! itself, there are a few steps that you can take yourself to make the problem figuratively and literally disappear.

Block a user from contacting you in-game

To block a user from sending you messages in-game, simply add them to your ignore list.

1

Click the Options menu button in-game

2

Type 'ignore' to filter the options listing to the "Chat Ignore List" section.

3

Simply add the offending user's username to that list, making sure to separate multiple entries with spaces between them (RudePerson1 RudePerson2).

4

You're done! You'll no longer see public chat messages from any users added onto that list, nor receive private messages from them.

Block all non-friends from sending private messages in-game

If you wish to prevent anyone not on your friendslist from sending you private messages (useful if you are a streamer), follow the following steps. Please note: moderators are not affected by this functionality and may PM you regardless.

1

Click the Options menu button in-game

2

Type "block" to filter the options listing to the "In-game Chat" section.

3

Toggle the setting on by clicking it.

4

You're done! Users who are not on your friendslist (/addfriend "user") can no longer contact you.

Blocking public forum posts from a user

To naturally hide most public forum posts of a particular user, add them to your Foes list via the UCP.

1

Head over to the foes list setting in the UCP and simply add their username to the list as pictured.

2

Click submit.

3

You're done! Most forum posts from that user will no longer be visible to you - it will be as if they are never there. Do note that other users quoting their posts will still be visible.

Prevent any new forum private messages from reaching you

To delete all incoming forum private messages before they ever arrive, make an automatic filtering rule in the UCP settings.

1

Head on over to the PM filtering section in the UCP.

2

At the very top of the page, look for a column titled "Add new Rule.

3

Click the first dropdown box (default value is Subject) and change it to Sender, then click Next.

4

Click the first dropdown box again and change its value from "is like" to "is" (third option in the list), then click Next.

5

Enter the offending user's username into the textbox that appears, then click Next.

6

Click the first dropdown box once more and change its value to "Delete message", then click "Add Rule".

7

You're done! Any attempts the user makes to contact you via forum PMs will now be automatically deleted without warning to you.

I'm still having problems with a user despite all this!

If a user is still harassing you via other means, or using their friends or someone else to circumvent your effort to block them out, send us an email at support@ppy.sh with pictures of any incidents where this is happening, along with any chatlogs of the issue. We'll sort it out for you!